Bambinoush

Terms of Use

Last updated: 4 October 2026 (version 2.9-2)

Chapter 1: General Provisions, Definitions, Registration and Identity Verification

These Terms of Use govern the legal relationship between Bambinoush Ltd (במבינוש בע״מ), a private company limited by shares incorporated in Israel under company number 517411039, whose registered office is at 29 Allenby Street, Tel Aviv-Jaffa, Israel, email contact@bambinoush.com, including its directors, shareholders, employees, agents and any person acting on its behalf or for it (hereinafter: "the Operator"), and every user who makes use of the Bambinoush application and website (hereinafter jointly: "the Platform"). By the very act of registering for, entering or using the Platform, the user declares that they have read, understood and agreed to all of the terms of this agreement, and that they are entering into an engagement with the Operator in respect of the supply of digital services only.

Within the framework of this agreement, the following terms shall be defined in accordance with their broadest interpretation, for the purpose of protecting the Operator:

"Parent": a user, being any adult person, corporation, partnership or other legal entity, who uses the Platform for the purpose of locating, arranging or booking babysitting services for a third party, irrespective of the family or legal connection between them and the actual recipient of the service.

"Babysitter": an adult user who offers their professional services in the field of babysitting and childcare supervision through the Platform.

"User": a Parent, a Babysitter and any person who makes use of the application.

"Booking": any request for, or arrangement of, babysitting services the details of which have been approved on the Platform by the Parent and the Babysitter.

For the avoidance of doubt, it is hereby clarified and emphasised that the Platform constitutes a technological infrastructure only, serving as a digital arena for connecting users. The Operator is not a party, directly or indirectly, to any contract, agreement, understanding or engagement between the Parent and the Babysitter. The Operator does not act as an employer, as a brokerage agency, as a manpower company or as an employment bureau, and has no involvement whatsoever in determining the terms of the engagement, the remuneration, the manner in which the work is performed or the supervision of that work.

Registration for, entry into or use of the Platform by minors, namely by any person who has not reached the age of 18 at the time the account is opened, is absolutely, sweepingly and unreservedly prohibited. The Platform is intended for use solely by adults having full legal capacity. The user declares that they are an adult, and that they are aware that the Operator relies on this declaration as the basis for the engagement. It is hereby clarified that the provisions of the Youth Labour Law, 5713-1953, do not apply to the Operator or to the services provided by it, since the Operator is not an employer of the users and is not a party to the employment relations between them.

The user irrevocably undertakes that every particular, datum, document or item of information provided by them to the Operator or to other users, including identity details, age, experience and rates, is true, accurate, complete and authentic. The user acknowledges that they are aware that the identity verification process on the Platform, to the extent that it is carried out, is subject to inherent technological limitations and does not constitute an absolute guarantee of the correctness of the details. The Operator shall bear no liability whatsoever, of any kind or type, in the event of an offence of impersonation, fraud, the making of misrepresentations or the provision of false details by any user.

The user undertakes to update without delay any change in a material particular provided by them to the Operator, including name, age, date of birth, telephone number, email address, city or area of activity, availability, means of payment, profile photograph, as well as any other particular required by the Operator or whose publication on the Platform may affect the safety of use or the reliability of the profile. The Operator is entitled, but not obliged, to require the user to re-verify any such particular at any time.

The Operator is entitled, at its sole and absolute discretion, to require any Babysitter to complete identity verification, telephone verification, email verification, verification of an identifying document, biometric verification, verification of the match between the face and the document, or any other verification procedure it sees fit, as a condition for opening an account, for continued use, for receiving a verification badge, for increased exposure, for the ability to send or receive Bookings, or for the prevention of fraud, impersonation, duplicate accounts, circumvention of a block and safety risks.

To the extent that the Operator requires or permits biometric identity verification, the user hereby gives their express, informed and separate consent, to the extent required by law, to the processing of their identity document, facial photograph, self-portrait photograph, short video, biometric template, fraud-prevention signals, device data and accompanying technical information by the Operator or by an external supplier on its behalf, including Didit or another supplier selected by the Operator, for the purposes of identity verification, fraud prevention, detection of impersonation, detection of duplicates, enforcement of the terms, security of the Platform and compliance with legal obligations.

The user acknowledges that they are aware that the completion of the identity verification process, including a biometric process, may be a material condition for the use of some or all of the services. A refusal to complete verification, the withdrawal of the consent required for the processing needed for the verification, the uploading of a document that is not legible, of a document that is not valid or of a photograph that does not match, an attempt to circumvent the identification mechanism, or any other failure to cooperate, may result in the refusal of registration, in a delay in activation, in ineligibility for a verification badge, in the restriction of features, in a refusal to permit Bookings or in the blocking of the account.

An "identity verification", "Verified" or "identity verified" badge, or any similar marking, if it appears on the Platform, indicates solely that, at a particular time, a defined technological process of matching an identifying document to a facial photograph, or another identity verification process determined by the Operator, was completed. For the avoidance of doubt, such a badge does not constitute, expressly or by implication, a recommendation, a confirmation of suitability, a background check, a confirmation of professional competence, a confirmation of experience, a confirmation of integrity, a confirmation of the absence of dangerousness, a criminal record check, a check for sexual offences, an indication as to a medical or mental condition, or any representation whatsoever regarding the safety, character, skills or future conduct of the user.

The user declares and acknowledges that they are aware that, subject to the Criminal Information and Rehabilitation of Offenders Law, 5779-2019, it is absolutely prohibited to upload, deliver, send, publish or mark, to request the Operator to display, or to display themselves through the Platform, any criminal information, including a "certificate of good conduct", a printout of a criminal record, a police confirmation, a declaration concerning a criminal past, a binary "yes/no" answer in respect of a criminal past, or any similar indication. The user undertakes not to breach this obligation, even if they were asked to do so by a Parent, even if they purportedly gave their consent to it, and even if they believed in good faith that doing so would help them to obtain Bookings.

The user undertakes to open and maintain one personal account only, in their real name only, and to use it personally and exclusively. It is absolutely prohibited to open an account in the name of another person, to use a borrowed or fictitious identity, to impersonate another person, to impersonate another person in part, to create a misleading profile, to use another person's photograph, to open more than one account without the express approval of the Operator, to circumvent a block by means of an alternative account, to give a verification code to another person, or to take any action intended to obscure, conceal or alter the user's true identity.

Without derogating from the generality of the foregoing, it is absolutely prohibited to transfer, lend, assign, deliver, share, grant access to, sell or make available the account, in whole or in part, for the use of any third party, whether for consideration or without consideration, on a permanent, temporary, partial or one-off basis. Any action taken in the account shall be regarded, as against the Operator, as an action performed by the account holder themselves, unless proved otherwise to the Operator's satisfaction.

The Babysitter undertakes that every Booking approved through the account will be performed by them personally only. It is absolutely prohibited to send a substitute, a representative, a friend, a family member, an employee, a partner or any other person to perform the Booking, in their place or together with them, unless the Parent has approved in advance, expressly and in a manner documented within the Platform, both the substitution itself and the identity of the substitute. The Operator is entitled to regard any deviation from the foregoing as a fundamental breach, as deception, as impersonation and as a serious safety risk.

The user is solely and fully responsible for maintaining the confidentiality of the means of access to the account, including passwords, verification codes, identified devices, email addresses, telephone numbers, local biometric login methods and the mailboxes to which verification messages are sent. The user undertakes to notify the Operator without delay of any suspicion of unauthorised use, hacking, loss of a device, identity theft, unapproved change or risk to the account. The Operator shall be entitled to take immediate measures to protect the account, including suspension, locking, resetting or requiring re-verification.

The Operator is entitled, but not obliged, to carry out checks, cross-checks, verifications, consistency checks, fraud-prevention investigations or repeat checks in respect of any particular provided by the user, including by means of external service providers, internal information sources, device data, analysis of usage patterns, information provided in reports, or additional documents that the user may be asked to furnish. The failure to carry out a check, a delay in carrying it out, a technological failure, the receipt of an erroneous result, or the Operator's refraining from exercising its authority under this clause, shall not create any representation, reliance, liability, waiver or heightened duty on the part of the Operator towards the user or towards any third party.

The Operator is entitled at any time, at its sole and absolute discretion and without any obligation to give reasons, to make the opening of an account or the continued use of an account conditional upon the completion of additional verification, the provision of supplementary documents, the updating of details, the approval of a new guardian, the performance of repeat biometric verification, the replacement of the profile photograph, the correction of misleading details, or any other action that it considers necessary for the purposes of safety, trust, compliance with the law, fraud prevention, internal enforcement or the management of Platform risks.

The user acknowledges that every decision of the Operator concerning eligibility, registration, verification, account status, the grant of a verification badge, its revocation, its suspension, its renewal or the refusal to grant it, shall be taken according to the Operator's commercial, operational and safety discretion, on the basis of the information in its possession at that time, and that the user has no vested right to register, to remain registered, to receive a verification badge or to enjoy any particular level of exposure on the Platform.

Chapter 2: The Nature of the Service and the Absence of Employment Relations

Further to the foregoing regarding the nature of the Platform as a technological infrastructure, it is clarified that the Operator is not a party, directly or indirectly, to any contract, agreement, understanding or engagement between the Parent and the Babysitter. The Operator does not act as an employer, as a brokerage agency, as a manpower company or as an employment bureau, and has no involvement whatsoever in determining the terms of the engagement, the remuneration, the manner in which the work is performed or the supervision of that work.

Use of the Platform does not confer upon the user any right of exclusivity, nor does it constitute an undertaking by the Operator to provide employment, to continue employment, or to supply any particular quantity of work offers or of available Babysitters. The Operator makes no representation regarding the frequency of use, the availability of users or the quality of the services, and any reliance by the user on the presence of Babysitters or of Parents on the Platform is undertaken at the user's sole and full responsibility.

The Babysitter declares and acknowledges irrevocably that no employer-employee relations exist, or will exist in the future, between them and the Operator. The Babysitter finally, absolutely and irrevocably waives any argument, demand or claim for the recognition of employment relations with the Operator, as well as any remedy or right deriving from protective labour law as against the Operator, including but not limited to: minimum wage, severance pay, recuperation pay, annual leave, sick pay, pension contributions, travel expenses, or any other social right conferred upon an employee by law, by a collective agreement or by an extension order.

The Babysitter declares that they act as an independent service provider (contractor) or as a direct employee of the ordering Parent only, according to the circumstances of the engagement and the law applicable to domestic household work. The Operator does not determine the Babysitter's remuneration, does not issue pay slips, does not deduct tax at source and does not bear the economic risk or the profit deriving from the performance of the babysitting.

Without derogating from any other remedy, the Babysitter undertakes to indemnify and compensate the Operator, its officers and its employees, immediately upon their first demand, in respect of any cost, expense, damage or liability (including lawyers' fees and litigation expenses) caused to the Operator as a result of a claim or demand by the Babysitter or by any third party (including State authorities) for the recognition of the existence of employment relations between the Babysitter and the Operator or for the payment of any social rights.

The Babysitter and the Parent bear sole and full responsibility for reporting to the tax authorities, for the payment of national insurance contributions and for the fulfilment of every legal obligation deriving from the engagement, including the opening of a domestic household employer file where necessary. The Operator shall bear no liability in respect of any failure to report or to pay taxes or social contributions by any of the users.

The user acknowledges that they are aware that the Operator is entitled to display reliability indicators or ratings, and that the display of such indicators, the promotion of a profile, or the grant of an identity verification badge does not create employment relations and does not indicate any supervision by the Operator over the manner in which the work is performed. Every decision by the Babysitter to accept or to reject a Booking, and every decision by a Parent to choose a particular Babysitter, is entirely autonomous and is made at the users' sole responsibility.

Chapter 3: Users' Obligations, Safety, Insurance and Babysitting Rules

The Parent declares and acknowledges that the full, sole and absolute responsibility for checking the suitability of the Babysitter to their needs, including checking the Babysitter's professional skills, previous experience, reliability, integrity and personal suitability for caring for children, rests with the Parent alone. The Operator does not carry out background checks, does not verify references and makes no representation whatsoever regarding the quality of the service that will be provided by the Babysitter. The Parent undertakes to carry out, at their own expense and at their own responsibility, any further check that they may require, including holding an introductory conversation, a preliminary meeting in a safe place and verification of contact details, before approving the Booking.

As a fundamental condition for the performance of the babysitting work, the Parent undertakes to be continuously, fully and immediately available to the Babysitter at all times during which the Booking is being performed. The Parent shall provide the Babysitter with telephone numbers available for making contact and with relevant emergency details, and shall be at the Babysitter's disposal for the purpose of giving instructions or responding to any need that may arise during the supervision of the children. A breach of the availability obligation shall constitute grounds for the termination of the service by the Babysitter and for the blocking of the Parent from the Platform.

The Babysitter hereby gives their express, informed and irrevocable consent to the presence of security cameras, recording devices and filming systems (whether visible or concealed) in the Parent's home or in any other place where the babysitting work is performed. The Babysitter finally and absolutely waives any argument, demand or claim against the Operator in respect of an invasion of privacy, prohibited filming or any other cause of action deriving from the use of recording devices by the Parent. It is clarified that the Operator does not supervise the placing of the cameras, does not receive access to their output and bears no liability whatsoever for the use that may be made of them by the Parent or by third parties.

The Babysitter undertakes to preserve the full privacy of the children, of the parents and of the home environment. It is sweepingly and absolutely prohibited to photograph, to record (whether audio or visual) or to publish any information, photograph or video relating to the children or to the family, including on social networks, in WhatsApp groups or in any other media. Any information that comes to the Babysitter's knowledge in the course of the service is highly confidential and no use may be made of it other than for the purpose of performing the specific Booking.

The Parent irrevocably undertakes to purchase and to maintain, at their sole expense, a valid and comprehensive third-party liability insurance policy covering any bodily injury or property damage that may be caused to the Babysitter, to the children or to any other third party in the course of, or in connection with, the performance of the babysitting work. The existence of such insurance cover constitutes a precondition and a fundamental condition for any arrangement or Booking made through the Platform. The Parent releases the Operator from any liability in respect of the absence of insurance cover or its invalidity, and undertakes to indemnify the Operator in respect of any damage caused to it as a result of a breach of this obligation.

The Parent hereby declares, undertakes and confirms that they hold (and will hold at any time at which babysitting services are provided through the Platform) a valid insurance policy that includes comprehensive cover against bodily injury and/or property damage to third parties (including "third-party liability insurance"). It is clarified that this cover applies and will be in force whether the services are provided at the Parent's permanent residence (for example, under a home insurance policy) or at a temporary place of stay such as a hotel, a holiday apartment, an Airbnb or the like (whether through a stand-alone policy or by virtue of the insurance cover provided by the place of accommodation).

The Operator (and the Platform), its managers, its employees or anyone acting on its behalf shall bear no liability whatsoever, direct or indirect, for any damage, loss, harm, injury or expense of any kind (including bodily injury, property damage, consequential or special damages) caused to users and/or to any other third party, in the course of or as a result of the services booked through the application. The Parent hereby irrevocably and finally waives any claim, demand or action against the Operator in these matters.

The Parent and the Babysitter are directly responsible for the performance of the engagement between them and for safeguarding the safety of the children during the performance of the service. The Parent is responsible for providing the Babysitter, before the commencement of the Booking, with the material information required for the proper supervision of the child, including special instructions, sensitivities, limitations, special needs and emergency contact details. The Babysitter undertakes to act in accordance with the reasonable instructions given to them, to exercise a reasonable degree of care, and not to transfer responsibility for the child to another person or to invite another person to take part in the performance of the service, except subject to prior approval as set out in these Terms of Use. In an emergency, the Babysitter must act reasonably and in accordance with the circumstances, including by contacting the emergency services and the Parent.

The Platform makes available to users an internal communication tool (hereinafter: "the Chat") for the purpose of arranging the details of the Booking only. Use of the Chat is made of the users' own free will and at their full responsibility. The Operator does not monitor the content of the Chat in real time, does not back up deleted messages and bears no liability whatsoever for the content transmitted between users, including any claims of defamation, harassment of any kind or the provision of false details. The user is aware that 18 hours after the completion of the performance of the Booking (the babysitting services) through the application, the Chat between the Parent and the Babysitter will be closed and the conversation may no longer be continued. Users are entitled to continue their conversation between themselves by other means of communication.

Chapter 4: Payments and Paid Services

Payment for the babysitting services shall be made directly between the Parent and the Babysitter, outside the application, by such means of payment as the parties may agree, such as cash, money transfer applications and the like. The Operator is not a party to the transfer of the funds, does not collect any commission from the payment for the babysitting, does not act as a collection service and bears no liability for any financial dispute, non-payment or claim of debt deriving from the engagement between the users.

For the avoidance of doubt, it is hereby clarified and emphasised that the Operator is not a party to the agreement between the Parent and the Babysitter, and has no involvement in, connection with or responsibility for the determination of the rate, the manner of payment, the payment dates or the collection of debts arising from the services exchanged between the users.

The Operator is entitled to offer from time to time paid services, features or plans, subject to the terms and prices displayed to the user at the time of subscribing to the relevant service. Before the user is charged, they shall be shown, in accordance with the law, the details of the service, the price, the service period, the renewal terms, the manner of charging and any further material detail required under the provisions of the law.

To the extent that payment for the Operator's services is made through an external payment provider, the terms and policy of that provider may also apply. The Operator is entitled to update the prices of future services, provided that the user shall not be charged any amount that has not been displayed to them and approved by them in accordance with the law.

The user's rights in respect of the cancellation of a transaction, a refund or any other consumer right in connection with paid services provided by the Operator shall be determined in accordance with the provisions of the law and the specific terms of the service as displayed at the time of purchase.

The user expressly declares that they are aware of, and that they agree to, the fact that the Babysitter and the Parent are entitled to cancel the Booking in the application at any time at their sole discretion. The Operator does not and shall not bear any liability whatsoever in respect of a "last minute" cancellation of a Booking. The Booking, its performance, its cancellation and registration for the application are all made with the full and free consent of the user.

The application offers a "Premium Subscription" service granting access to content and to additional services that are not available to users who do not have a subscription. This service is classified as a "continuing transaction" as defined in the Consumer Protection Law, 5741-1981 (hereinafter: "the Law").

In accordance with section 13C of the Consumer Protection Law, the Operator brings to the user's attention that the subscription entails the payment of a monthly or annual subscription fee, according to the user's choice at the time of registration. The user is entitled to cancel the continuing transaction at any time, in accordance with the cancellation mechanism set out below.

The subscription shall be renewed automatically at the end of each billing period (month or year), unless the user has given notice of their wish to discontinue the subscription before the charging date. The Operator shall give the user notice of the date of termination of the fixed-term transaction and of the possibility of extending it, in accordance with the provisions of the law.

The user is entitled to cancel the Premium Subscription in the following ways: from the subscription settings of their App Store or Google Play account, or by email to contact@bambinoush.com. The cancellation shall take effect within three business days from the day on which the cancellation notice is delivered, or within six business days if the notice was delivered by registered mail.

In the event of the cancellation of a continuing transaction, the user shall be charged the proportionate payment for the service provided to them up to the date on which the cancellation takes effect. For the avoidance of doubt, the actual non-use of the premium services does not exempt the user from payment of the subscription fee for as long as the subscription has not been lawfully cancelled.

The user is entitled to purchase a service for boosting a listing for a one-time payment. This service is classified as a "one-time transaction" that does not create any long-term commitment.

The listing boost service begins to be performed immediately upon confirmation of the payment and activation of the boost in the system. The user agrees that the commencement of the performance of the service constitutes the "opening of the packaging" of a digital product or of a service capable of immediate consumption.

Since this is a time-limited service that is performed in full upon its activation, the user shall not be entitled to a refund, whether full or partial, in the event of the cancellation of the listing or its removal by the user before the end of the boost period purchased.

The user declares that they are aware that the premium and boost services are offered AS-IS, and that the Operator does not undertake to achieve any business result, the actual performance of a Booking or any other benefit as a result of their use.

Chapter 5: Review and Rating Mechanism

The user declares and acknowledges that they are aware that the reliability of the Platform and the security of the community of users rest, inter alia, upon a transparent, objective and trustworthy review mechanism. Accordingly, by the very act of registering for and using the Platform, the user gives their express, full and irrevocable consent to the display of ratings, opinions, reviews and reliability indicators on their user profile, which shall be published by the user who was a party to a verified Booking with them.

The user finally and absolutely waives any right to object to the publication of the review as such, to its display to all users or to its use by the Operator for the purpose of ranking the profile in the Platform's internal search engines. It is clarified that a review constitutes user content which the Operator does not create, does not edit and does not adopt, and which reflects the subjective opinion of the users alone.

The user declares that they are aware that in any event they release the Operator, its directors and its employees fully, sweepingly and finally from any legal, civil or criminal liability, in respect of any claim of defamation, invasion of privacy, harm to reputation, reputational damage or commercial loss deriving from a review published by a user.

The user expressly declares that they undertake to give a genuine review constituting honest and good-faith criticism. The user expressly declares that they will refrain from writing a false, manipulative or offensive review of any kind or type whatsoever, and that the dissemination of such a prohibited review constitutes a breach of the Terms of Use and shall constitute justification for the blocking of the user's account by the Operator.

The user undertakes not to file any claim, demand or legal proceeding against the Operator in respect of the content of a review, and acknowledges that the Operator enjoys full immunity as a provider of hosting services and as a technological infrastructure that is not responsible for content uploaded by third parties. Any claim as to the falsity of a publication or as to defamation shall be directed by the user solely against the publishing party, and the user shall indemnify the Operator in respect of any expense incurred by it as a result of its involvement in such legal proceedings.

The Operator reserves to itself the sole and absolute authority to examine, edit, hide or remove reviews, at its professional discretion, in any case in which the review breaches the ratings policy, including a review containing curses, threats, racist expressions, information identifying minors, home addresses, or criminal accusations that have not yet been determined by a competent tribunal.

It is clarified that the Operator is not obliged to remove a negative review or a low rating merely because of a user's request or because of a claim that the review is unfair, for as long as the review was written in good faith by the user who was a party to the Booking and does not breach the rules of the Platform. The Operator is entitled to operate a notice and takedown procedure and to require the Babysitter or the Parent to provide evidence substantiating their claims before a decision is taken to remove a review.

The user undertakes not to attempt to skew the ratings mechanism, including by publishing self-authored reviews, by using fictitious accounts, by giving incentives to parents in exchange for a positive rating, or by applying pressure and threats to other users so that they change or remove a rating. Such action shall be regarded as a fundamental breach of the Terms of Use and shall lead to the immediate and permanent blocking of the account.

The Operator is entitled to display, alongside the review, objective statistical data collected in the system, such as the average response time to messages, the percentage of Bookings approved out of the enquiries received, and the frequency of use of the Platform. The user acknowledges that this data is the property of the Operator and waives any argument regarding its accuracy or its effect on their chances of receiving further Bookings.

The user declares and acknowledges that it is absolutely prohibited to make fictitious Bookings through the application that are not accompanied by a genuine intention to provide or to receive babysitting services. This includes an absolute prohibition on making fictitious Bookings whose purpose is to skew ratings. The Operator reserves the right to block and to remove any user who performs such a prohibited action.

Chapter 6: Privacy, Personal Information, Tracking Technologies and Intellectual Property

Use of the Platform involves the collection, storage, use and processing of personal information provided by the user or created as a result of the use of the Platform, including identification details, contact details, profile details, information relating to Bookings, ratings, messages, usage data and technical information relating to the user's device and to their connection to the Platform.

The processing of the personal information shall be carried out in accordance with the provisions of the applicable law and with the Operator's privacy policy, as updated from time to time. The privacy policy forms an integral part of these Terms of Use.

The user undertakes to provide the Operator with correct, complete and accurate information, and to update the information in the event of a change. The user acknowledges that the Operator is entitled to use the information provided to it for the purposes of operating the Platform, providing the services, verifying identity, preventing fraud, securing the system, handling enquiries, improving the service, enforcing the Terms of Use and complying with the requirements of the law.

The user acknowledges that certain information required for the operation of the Platform may be retained even after the closure of the account, to the extent that this is required or permitted by law, including for the purposes of preventing fraud, preventing the opening of circumventing accounts, securing the Platform, managing disputes, complying with legal obligations and protecting the Operator's rights.

Where the Platform makes use of external service providers for the purposes of identity verification, storage, information security, technical analysis, the sending of messages or the provision of other services, the user acknowledges that relevant information may be processed by those providers, subject to the provisions of the law and to the privacy policy. Nothing in these Terms of Use shall derogate from the provisions of the privacy policy or from the user's rights conferred upon them by law.

The Platform is entitled to make use of Cookies, pixels, technological identifiers, tags, logs and similar technologies, for the purposes of operating the Platform, retaining user preferences, security, fraud prevention, risk management, usage analysis and improvement of the service. Information collected by means of such technologies may be associated with further information held by the Operator, all in accordance with the provisions of the law and with the privacy policy.

The user is entitled to control part of the use of such technologies by means of the browser or device settings; however, the blocking of certain technologies may cause some of the functions on the Platform to be unavailable or not to operate fully. To the extent that the Operator is required to do so by law, notices or dedicated consent mechanisms shall be displayed to the user in respect of the use of such technologies.

All intellectual property rights in the Platform, including in the website, in the application, in the name Bambinoush, in the logo, in the design, in the user interface, in the code, in the databases, in the structure of the Platform, in the search and matching mechanisms, in the algorithms, in the texts, in the graphics and in any content created by the Operator, are owned solely and fully by the Operator or are owned by third parties who have granted it a licence of use, as the case may be. The grant of a right to use the Platform does not confer upon the user any ownership right, proprietary right or other right in the Operator's intellectual property.

The user shall not copy, duplicate, distribute, sell, rent, alter, adapt, modify, publicly display, reverse engineer, disassemble, attempt to reveal the source code of, or make any commercial use of the Platform or of any part of it, unless they have received the express written approval of the Operator or unless this is expressly permitted by law. The name Bambinoush, the logo and the trademarks of the Operator may not be used without its express prior written approval. All rights not expressly granted to the user in these Terms of Use are reserved to the Operator.

A user is entitled to upload content to the Platform, including photographs, texts, a personal description, reviews, ratings and other information (hereinafter: "user content"). The user declares and undertakes that they hold the rights required in the user content that they have uploaded and that its uploading and its use within the framework of the Platform do not breach any provision of law or any right of a third party.

The user grants the Operator a limited, non-exclusive, royalty-free licence, transferable within the framework of the operation of the Platform, to use, store, display, duplicate and process the user content, to the extent required for the purposes of operating the Platform, displaying profiles, operating the rating mechanisms, security, fraud prevention and improvement of the service. Such licence shall remain in force for as long as the content is required for the purposes for which it was uploaded, and to the extent required for the purposes of complying with legal obligations, preventing fraud, managing disputes and protecting the Operator's rights.

The Operator is entitled to remove, restrict, hide or edit user content where it considers, at its reasonable discretion, that the content breaches the Terms of Use, a provision of law, the rights of a third party or the community rules of the Platform. The Operator is not responsible for user content and does not adopt its contents, unless otherwise expressly provided in these Terms of Use or by law.

Chapter 7: Prohibited Conduct, Enforcement and Limitation of Liability

The user undertakes to use the Platform in good faith and in a customary manner, and not to make any use of it for the purpose of any unlawful, misleading or offensive act, or any act liable to endanger other users or the proper operation of the Platform.

Upon registering for the service, the user is required to confirm that they have read and approved the "Code of Conduct" document. The user declares and acknowledges that all use of the application shall be made in accordance with the provisions of the Code of Conduct document.

Without derogating from the generality of the foregoing, the user is absolutely prohibited from performing the following actions:

a. Impersonating another person or providing false, misleading or partial information within the framework of the profile or of communications on the Platform.
b. Creating a duplicate account, using another person's account or giving access to the personal account to any third party.
c. Harassment, threats, intimidation, or offensive, rude or improper conduct towards another user.
d. Publishing content that constitutes defamation, threatening, racist or offensive content, or unlawful content of any kind whatsoever.
e. Publishing personal information, contact details or identifying information of another person without express written authorisation.
f. Publishing information identifying minors, their photographs or their details, otherwise than for the purpose of performing the Booking and in the absence of appropriate authorisation from the legal guardian.
g. Attempting to obtain login details, passwords, verification codes or personal and sensitive information of other users.
h. Attempting to circumvent, disrupt or impair the security, identity verification, blocking or monitoring mechanisms of the Platform.
i. Using bots, scripts, automated software or any other technological means for the purpose of collecting information or of using the Platform, unless this has been expressly permitted in writing by the Operator.
j. Carrying out scraping or crawling operations or the systematic and organised collection of information from the Platform.
k. Using information viewed on the Platform for the purpose of creating an independent database, transferring it to a third party or using it for commercial purposes outside the purposes of the Platform.
l. Any action liable to overload the Operator's infrastructure or to impair the proper operation, the security or the availability of the Platform for all users.

The Operator is entitled to take any measure that appears to it to be reasonable for the purpose of enforcing these provisions, including the removal of content, the restriction of features in an account, its suspension or its full blocking. The Operator is entitled, at its sole and absolute discretion, to suspend or to block forthwith the access of any user to the Platform, without any need for prior notice and without any obligation to give reasons, in any case of a reasonable concern of danger to the welfare of a child, a suspicion of fraud, impersonation, the use of a forged identity or a breach of the Terms of Use. The user finally waives any cause of action against the Operator in respect of the blocking or suspension of an account carried out in good faith for the purpose of protecting the safety of the Platform and of its users.

A user is entitled to report to the Operator another user, profile, content or conduct which in their opinion breaches the Terms of Use or is liable to create a risk to users or to children. The Operator is entitled to examine such reports and to act at its discretion, including by transferring information to the competent authorities in cases in which there is a genuine concern for the safety of a person, of a minor or of the public, or where there is an obligation or authority to do so by law.

For the avoidance of all doubt, and without derogating from any other provision of these terms, it is clarified that the Operator, its directors, its employees and all those acting on its behalf do not bear and shall not bear any liability whatsoever, of any kind or type, for any damage, loss, injury or expense caused to the user or to any third party, directly or indirectly, as a result of the use of the Platform or of the engagement between the users. The Operator is not responsible for any physical, mental, property or economic damage deriving from negligence, a civil wrong, an injury, an accident or a criminal offence committed by any of the users, whether in the physical or in the digital sphere.

The user declares and acknowledges that they are aware that the Operator acts as a technological intermediary only, and that the Operator has no control, supervision or ability to monitor what takes place in the users' private sphere or during the actual performance of the babysitting services. Accordingly, the Operator enjoys full protection against liability for the users' torts, for payment aspects, for employment relations, for privacy or for defamation within the framework of the interaction between the users.

The user undertakes to indemnify, to compensate and to defend the Operator, its officers, its employees and its shareholders, immediately upon their first demand, in respect of any claim, demand, damage, loss, liability, cost or expense (including lawyers' fees and litigation expenses) caused to them as a result of, or in connection with:

a. A breach of these Terms of Use by the user or by anyone on their behalf.
b. Any negligent, deliberate or tortious act or omission of the user within the framework of the use of the Platform or of the engagement with another user.
c. A breach of the provisions of any law, including labour law, the Youth Labour Law, the Criminal Information Law or the Protection of Privacy Law.
d. Any claim by a third party or by a competent authority deriving from the user's conduct, declarations or omissions.
e. A claim or demand for the recognition of the existence of employment relations between the user and the Operator or for the payment of any social rights.

The said indemnity obligation is unqualified and continuing and shall remain in force even after the termination of the use of the Platform or the closure of the account.

Chapter 8: Miscellaneous, Amendments, Termination of the Engagement and Jurisdiction

The Operator is entitled to update and to amend the Terms of Use from time to time, in accordance with changes in the Platform, in the services, in the law or in the Operator's policy. The current version of the Terms of Use shall be published on the Platform and shall bear the date of the last update. In the event of a material change, the Operator is entitled to give the user notice by means of the contact details in its possession or by means of a notice on the Platform, according to the circumstances and to the provisions of the law. Continued use of the Platform after the changes come into force shall constitute agreement to the updated terms, to the extent permitted by law. A user who does not agree to a change is entitled to cease using the Platform and to close their account.

The Operator is entitled to change from time to time the structure of the Platform, its features, the services offered on it, the search and matching mechanisms, the manner in which information is displayed, the rating mechanisms or any other component, all subject to the provisions of the law. The Operator is entitled to add new services, to remove existing services or to change the manner in which the services are provided. The Operator is entitled to suspend or to discontinue the operation of the Platform, in whole or in part, temporarily or permanently, subject to any obligation imposed upon it by law. The user shall have no argument or demand as to the continued availability of any particular function on the Platform, provided that this is done in accordance with the provisions of the law.

A user is entitled to cease using the Platform and to request the closure of their account in accordance with the mechanism determined by the Operator. The closure of the account does not cancel obligations created before the date of closure and does not derogate from rights or obligations that crystallised previously. The Operator is entitled to restrict or to suspend an account, and in appropriate cases to close or to block it, in accordance with the provisions of these Terms of Use and with the law. The closure of an account will not necessarily result in the immediate deletion of all information relating to the user, to the extent that the Operator is entitled or required to retain information by law, for the purposes of security, fraud prevention, the management of disputes, compliance with legal obligations or the protection of its rights.

Provisions which by their nature are intended to continue to apply after the termination of the use of the Platform, including provisions concerning intellectual property, confidentiality, liability, indemnity and the resolution of disputes, shall continue to apply even after the closure of the account.

The user acknowledges that the Operator is entitled to send them notices required for the purposes of operating the account and the services, including notices concerning Bookings, changes, verifications, security, activity in the account, system updates and service enquiries. Such notices may be sent by means of electronic mail, an SMS message, a Push notification, a notice within the Platform or another means of communication provided by the user to the Operator. The user undertakes to ensure that the contact details provided by them to the Operator are up to date and valid. The sending of advertising or marketing materials shall be carried out in accordance with the provisions of the law and subject to the required consents.

These Terms of Use and any dispute deriving from them or from the use of the Platform shall be governed solely by the laws of the State of Israel. Exclusive and sole jurisdiction to hear any such dispute shall be vested in the competent courts of the Tel Aviv-Jaffa District, Israel. The user finally, absolutely and irrevocably waives any argument as to forum non conveniens or as to lack of local jurisdiction.

If it is determined by a competent tribunal that any provision of these terms is unlawful, void or unenforceable (including an unduly disadvantageous term in a standard contract under the Standard Contracts Law, 5743-1982), this shall not affect the validity of the remaining provisions, which shall continue to stand in full force. In such a case, the parties shall act to replace the void provision with a lawful provision that is closest in its spirit and purpose to the original provision.

Version 2.9-2 of 4 October 2026. Informational document, to be reviewed by Israeli legal counsel before public release.

Any question : contact@bambinoush.com

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